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   Consumer Credit Counseling of Alaska (Separate Website)
Consumer Credit Counseling of Alaska provides consumers with education in regards to credit counseling; debt management repayment plans; money management education; home ownership counseling /education and predatory lending. They are an approved HUD Housing Counseling Agency. Offices located in Anchorage and Fairbanks. Call 1-800-478-6501 to schedule an appointment today or submit info online at www.cccsofak.com
By: Consumer Credit Counseling Service of Alaska
  
   
   Borrower Beware? The High Cost of Small Loans, Pawn Brokers and Rent-to-Own Stores This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. (Separate Website)
This brochure, available as a PDF file, explains the high cost of different kinds of small loans and outlines what you can do to avoid problems.
By: National Consumer Law Center
  
   
   Better Business Bureau (Separate Website)
Better Business Bureaus: Provide reports on business firms that will be helpful to you before making a purchase. The BBB system responds to millions of such inquiries each year; Provide information about charity groups and organizations; Help resolve consumers' disputes with businesses through telephone conciliation, mediation and arbitration; and Promote ethical business standards and voluntary self-regulation of business practices.
By: Better Business Bureau
  
   
   Better Business Bureau Complaint Info (Separate Website)
BBB Dispute Resolution Services: In a marketplace where billions of sales take place daily, some errors and misunderstandings are bound to occur. Better Business Bureaus act as a neutral third parties to help consumers and businesses resolve marketplace disputes. Provide information about charity groups and organizations; Help resolve consumers' disputes with businesses through telephone conciliation, mediation and arbitration; and Promote ethical business standards and voluntary self-regulation of business practices.
By: Better Business Bureau
  
   
   Complaint Instructions: Better Business Bureau (Separate Website)
This site explains how to make a complaint, links to the different type of complaint forms, what complaints the BBB does not handle, what happens when a complaint is filed, and how to respond to a complaint.
By: Better Business Bureau
  
   
   Consumer Resources (Separate Website)
Here you can locate resources you may use to resolve a consumer problem, contact a consumer agency, or locate assistance.
By: State of Alaska, Dept. of Law
  
   
   Don't Pay to Borrow Your Own Money: The Risks and Costs of Tax Refund Anticipation Loans This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. (Separate Website)
Read this before you rush into one of those "Quick Refund" loans. It may cost you over 10% of your refund, and remember it is a loan and must be repaid. Even if the IRS denies or delays your refund or even if it is less than anticipated.
By: National Consumer Law Center

    Read this in: Chinese / 中文 , Russian / Pусский , Vietnamese / Tiếng Việt
  
   
   Dreams Foreclosed This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. (Separate Website)
Be aware of a growing scam targeting older Americans that can, and often does, literally cost them the homes they have lived in for years and worked hard to obtain. It is called a FORECLOSURE "RESCUE" SCAM .
By: National Consumer Law Center, Inc.
  
   
   Helping Elderly Homeowners Victimized by Predatory Mortage Loans (Separate Website)
Equity-rich, cash poor elderly homeowners are an attractive target for unscrupulous mortgage lenders. Many elderly homeowners are on fixed or limited incomes, yet need access to credit to pay for home repairs, medical care, property or municipal taxes, and other expenses. The equity they have amassed in their home may be their primary or only financial asset. Predatory lenders seek to capitalize on elders' need for cash by offering "easy" credit and loans packed with high interest rates, excessive fees and costs, credit insurance, balloon payments and other outrageous terms.
By: National Consumer Law Center
  
   
   Helping People Avoid Predatory Lending Practices (Separate Website)

By: Freddie Mac
  
   
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